At the heart of is you – our customer.
Our promise is to ensure our service levels go above and beyond your expectations.

Our promises :
1. Fast Shipping
We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

2. Fast response
We will answer your query within 1 business day.

3. Free returns
We will collect your return free of charge and deliver it back to the boutique.

4. Round the clock support
We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, and ensuring you are updated every step of the way.

If you would like to speak to one of our Customer Service Representatives you can reach us by phone or on email:
Phone : +39 (011) 8193029 Available Monday to Saturday 9am-1pm / 3pm-7pm
Email :